Combo Series

Corey Kansas " We recently purchased one of your combination NaturSoft/Carbon filter units and are very please with it. I performed a great deal of research prior to purchasing this unit. Overwhelmingly, the reviews from those who purchased the units were very positive. Some professional plumbers and softener installers gave critical reviews, stating that the science behind this product was bad and that it will not work. Most of the time I could clearly see they were misinformed or incorrectly stating facts. Sometimes they were criticizing a NaturSoft softener by name as not softening, but clearly describing the carbon filter. I wound up disregarding their bad advice.

Before purchasing, we even had a Kinetico dealer visit our home, but we didn't want to have to add salt several times a year. The NaturSoft system is a perfect solution because it does not require salt and it costs much less than the Kinetico systems. The salt softeners also removed the calcium from the water. While this may sound good, I reasoned that we NEED calcium in our diets (just go to the supermarket and look at all the products that have added calcium these days). The NaturSoft system leaves the calcium in for our bodies to utilize, while still rendering the water soft. Obviously, it will also leave calcium deposits on the finish of the faucets. But the deposits come off easily and we expected it. The choice in softeners is extra salt (bad) or extra calcium (healthy).

Immediately after installing the softener, my wife noticed a difference in how soft the clothes were with the softened water. She was very pleased. Our city water is so chlorinated, that we would often go into the bathroom and think we had entered an indoor pool. My wife's back would tingle in the shower and her skin would dry out badly because of the chlorine. Our children would have skin problems if we did not add special expensive dechlorinater to their bath water. Now, the water does not cause any skin dryness or tingling.

Since the water smelled and tasted like it came from the local swimming pool, we were always buying kitchen sink carbon filters from a local retail store. The water tasted great, but it would only filter our kitchen sink water. Now, we are very pleased to drink the Pelican filtered water directly from ANY tap in the whole house.

I have also noticed that the dishwasher is leaving a LOT less calcium buildup on the dishes. We used to have a major calcium haze on the glasses. I had to clean off the very hazy calcium buildup from the glasses initially after getting the softener, but now the glasses come out practically spotless. We began to use the gelpacks instead of a solid tab after reading through Pelican's recommendations to use geltabs instead of solid detergent. This was very important.

Additionally, I also switched soaps as Pelican's instructions recommend. There is now a lot less soap buildup on the shower walls.

Prior to making a purchase, I used the online chat to ask questions for my research. During the installation and after we began to use the product, I also used the online chat to ask questions (such as deciding what dishwasher tab and bath soap to use). They were extremely helpful and even looked up brand names I gave them to see if they would work well with the NaturSoft softened water.

The only thing we did differently from the installation instructions was to tap into the two outside water hydrants from the main line BEFORE the whole house filter. This allows us to use unfiltered water for general outdoor use where filtered and softened water is not a main concern. The filter units will last much longer because of this decision.

We did have to purchase some special adapters, as well, when we purchased the plumbing supplies because we have plastic PEX piping and that was not mentioned in the installation instructions. Hopefully this will be added to the instructions some time soon.

We very much appreciate and recommend the Pelican NaturSoft and carbon whole house filters.

Corey, Kanasas (09/14/2009)

Just wanted to let you know that we are very happy with the filters. Installation was easy (well, our plumber took a while to read the instructions - they were his first of this type), there is no obvious reduction in flow rate or pressure - and most importantly the water now tastes great and there are no more scale deposits anywhere!!! Thanks a lot. Best regards, Arthur 08/20/2009

JUST HAD THE PSE1800 SERIES AND THE CALCITE ACID NEUTRALIZER INSTALLED. I THINK IT BEATS ALL OF THE OTHER WATER SYSTEMS, REGARDING QUALITY AND ESPECIALLY THE WONDERFUL ASSISTANCE GIVEN AFTER THE PURCHASE. I WANT TO ESPECIALLY THANK MARC FOR HIS PATIENCE AND KINDNESS, ANSWERING ALL OF MY QUESTIONS. VERY FEW COMPANIES HAVE THIS QUALITY OF FOLLOW-UP. i WILL VERY GLADLY RECOMMEND YOUR COMPANY TO OTHERS. THANK YOU.. LEONA 08/14/2009

First of all I contacted your company and spoke with Mark. I had a million questions prior to the purchase and Mark responded with no hesitation to all my questions in a very satisfactory manner, displaying 100% product knowledge. This no salt system is superb!The installation was a breeze. All I had to do was to purchase 5 feet of PVC schedule 40.It took me about 2 hours and I am not a plumber.This system is great, our hair feel silkily, our skin feels like we used lotion all over our body, the water taste great (no more bottled water) My wife uses now half the soap on the dishwasher and laundry. Anyway, I could go on and on. Bottom line this product is GREAT!!!! THANK YOU MARK. I WISH, I WOULD HAVE KNOWN ABOUT THIS PRODUCT LONG AGO... Bill S.Bill Schmidle, Indiana 08/11/2009

bought the whole house water filters last year. I was very pleased with the sales personnel but it is unusual in these times to be happy with customer service. I would like to commend Richard who has given me excellent service Called back when he said he would and followed through with what he said he would do. For a change dealing with after sales personnel has been a pleasant experience - Mary D (01/15/2009)

Being a Real Estate broker, I have come across many different brands of water filters and softeners in the course of selling and buying homes. This system is the best I have seen. I recently purchased a combo filter and softener and had it installed in my home by one of your recommened plumbers. This was absolutely one of the the best decision I have made. Arizona water is bad tasting and extremely hard. Almost immediately my water was clear, clean and tastes better than bottled water. No more calcium build up on fixtures and no more cleaning shower heads that become crusted with calcium. I highly recommend this product to others considering a water filtration and softener system. - Jim & Renee (11/19/2008)

Chad
Thanks so much for your assitance. We are very happy with our purchase. The system work exactly as you said it would. We appreciate your knowledge & the fact that you were not presuring us to buy. Respectfully,Jim (06/06/2008)

I just want to let you know how happy I am with my system. I have a condo in Mesquite Nv. and the water is so bad there that I couldn't take a shower with out flaking skin after the shower and the water smelled so bad. I had the system installed in Dec.2007 and I changed the filter in Feb.2008 the filter was dirty but the water tasted great and no smell. I love my PSE1800 full house system.It is so easy to maintain I just have to change the filter and that only takes 10 minutes to do.My husband and I have High Blood Pressure and Diabetes and this was the only system that I could find that didn't require salt. No more buying bottled water .What a plus that is.I would recommend Water Filter-USA Systems to anyone that wants to improve there quality of water coming into their homes or businesses. The Customer Service is the BEST EVER. I had to email the Customer Service to ask for help in finding someone that could install my system 80 miles out of Las Vegas and I received an email back with a Name and phone number within 24 hours. I called to get a new O-Ring and I had it within 3 days. I just called to get 2 extras O-Rings to have on hand I spoke to Richard and he found out about the one I would need and called me back within a few minutes to say they were sending them to me right away. GREAT CUSTOMER SERVICE RICHARD AND WATER FILTER-USA.Thank You, Diana J (5/6/2008)

Received the system in two days and two days later I had it installed. Installation was very easy and the directions easy to follow. All I had to buy was a couple of fittings and a 10' section of PVC pipe which was less than $10.00. We have noticed an immense improvement and are very satisfied with our, "virtually maintenance free system". Once again Thanks! Sincerely, David & Connie Ader (11/06/2007)

-We wanted to write and thank you for the wonderful service. We purchased the Pelican PSE1800 Filter and Softener in January and had the plumber intall it days after we received it. What a difference! We are in New Jersey and on city water, our water was tested and not only do we have chlorine and other contaminents but our water was hard. The system has done everything you said it would do. We have a 5 year old and an 8 month old, so we have to have clean water especially for the baby formula. The softening aspect of the Pelican has been great. No more hard to clean build-up on the plumbing fixtures, showers and bath tub. It has been a couple of months now and we are very happy. Thanks Again. Amanda C - New Jersey (06/01/2007)

- We have switched from a Kinetico filter system to a Pelican PSE1800 system. Even though we have a seperate filter for drinking water, the water from the tap now tastes just as good. Our glass coffee pot that used to get stained after 3 days, has now gone for 3 weeks with no staining at all. I am a retired Marine and truck driver with no plumbing experience and the installation of the system was a piece of cake just following the simple instructions. I should add that the city water in Phoenix, AZ is not only very hard but smelly too. That problem is now gone. Jim Stelling (05/11/2007)

- Thank you for the great service! I hooked up my Pelican PSE2000 and noticed a hugh difference in the shower and my drinking water. I can't beleive the taste difference between my old water and the new filtered water. I could never drink the water before and now I love the taste. Thanks you again for everything and I look forward to many years of great water. Rob G - Hawaii (02/14/2007)

- Hi. My name is Janet Hickerson and I ordered the Pelican PSE2000. I installed the system 3 weeks ago and could not be happier with its performance. I have noticed a change in the smell and taste of the water. We were buying bottled water and it was very expensive and time consuming. We can now drink the water from any faucet in the house. I feel much better knowing my children are bathing in filtered water.Thank you again, I give you 5 stars also. - Janet Hickerson- Santa Monica Ca (11/06/2006)

Carbon Series

Recently purchased your pc600 water filter and finished installing it last week. Our regular tap water had a strange "industrial" flavor which made everyone in the family gag. We've had the filter in place now for a couple of days and are extremely pleased with it. It completely eliminated the bad taste and now our tap water is virtually indistinguishable from bottled spring water. Congratulations on making a good product at a reasonable price! Andy P 10/17/2009

We really love our new whole house water filter. It has made such a difference! No more chlorine smell or other chemical smell or taste in the shower or the sink. The water is crystal clear and tastes great! I grew up in Mt Shasta, CA and our water came from an artesian well that was pure snow runoff from the mountain. It was the purest, best water I have ever tasted! Now that we have your filter system, yours actually comes close. It was easy to install and even easier to operate. I really like the fact that I won.t have to change the filter for 6 months, and won.t have to change the charcoal in the main unit for 1,000,000 gallons. That is just Awesome!!! Thanks again for such a great product and we look forward to years and years of pure water usage. Most Sincerely, Adam Ratley, Capt, USAF Retired. 07/22/2009

My wife recently exclaimed that the filtered water left her hair more manageable, less conditioner, and her skin softer, less lotion. Also we show dogs, and our new prized "beardie" puppy has more a more easily raked coat with a sheen I had not seen before. ALL of those make Momma happy, and, well, you know the rest. Thanks again for your expertise and willing assistance. - Robert L (12/29/2008)

We recently purchased a PC600 system for our home and we are completely satisfied with it. The installation was pretty easy for a non-plumber. Had to purchase a couple of things to complete the job, due to our house plumbing. We now drink our tap water and it tastes as good as any bottled water. We would recommend this product to anyone. Thank you, Steve N. Englewood, FL (06/05/2008)

I have a problem with ground water getting into my well. The well experts said I needed to drill a new well to the cost of about $6000 dollars. I decided to put in your water filter system in my house and retested my water. Today I got back my results and they said my water is safe for drinking. Thank You for a wonderful product, made in the USA, that has saved me a fortune! Frank F., Squires, MO (6/4/2008)

We would like to thank you for your Technical Support and the generous help. Our water purifier( PC600 Whole house water filter)was installed incorrectly about a year ago. In the process of the correction, we had many difficulties. But, with your help, now, we have clean water!!! Your company's product not only works well, but also gave us the kindness and the caring through the persistent Technical Support. Thank you very very much!!! Mark & Machiko S., New Jersey (5/30/2008)