Pelican™ Advantage Series FAQs

Q: Why should I choose the Pelican™ Advantage Series Water Softener over the others on the market?
A: The Pelican™ line of water softeners is designed with the highest quality materials on the market today. Pelican™ Advantage Series Water Softeners utilizes the top of the line electronic heads along with features that save you time and money. Quality costs more to make, we would rather build quality than apologize for its absence. Pelican™ Water Technologies is a leader is advanced water treatment and is dedicated to the future of water treatment methods and ways to improve water for the end user.

Q: Can the Pelican™ Advantage Series Water Softeners be installed outdoors?
A: The Pelican™ Advantage Series Water Softeners should be protected against the weather. The electronic head should be shielded from water; a weatherproof cover is available for most models.

Q: How long does the resin last in the Pelican™ Advantage Series Water Softeners?
A: The resin life depends on a few factors, amount of chlorine, quality of resin, and number of regenerations. The average life of resin should be 7-15 years. If the chlorine is removed from the water preventing it from reaching the resin with a carbon pre-filter such as the Pelican™ PC600 or PC1000 then the resin could last up to 25 years.

Q: If I am on a sodium-restricted diet or suffer from hypertension is there a substitute for salt that I can add to the Pelican™ Advantage Series Water Softeners?
A: Yes, You can use potassium chloride instead of salt. The benefit is that you will be adding potassium to your water instead of sodium. Potassium chloride is a more expensive alternative but well worth the cost when weighing the benefits.

Q: What type of salt should I use in the Pelican™ Advantage Series Water Softeners?
A: It is recommended that coarse salt be used, which most grocery stores carry in bulk. Block salt should never be used.

Q: Will I notice a pressure loss after installing a Pelican™ Advantage Series Water Softener?
A: With all brands of water softeners there will be a pressure drop. The Pelican™ Advantage Series Water Softeners are of the highest quality available on the market therefore the pressure drop will be very low compared to most other brands.

Q: Can the Pelican™ Advantage Series Water Softeners drain line be drained into my septic system and what type of affect will it have on the drain field?
A: According to the Water Quality Association Technical Papers concerning septic tanks, ect: Concerns about salt and soil absorption rates were dispelled. The increased sodium content in the tanks discharge was shown to have no detrimental effect on the soil's ability to absorb water in a normal drain field. Interestingly, certain soil conditions benefited from it. Additionally, when the softener's calcium-rich regeneration backwash emptied into the septic system, the discharge could actually improve the soils percolation the conclusion drawn from these tests is that the softened water is not harmful to a normally operating septic system or drain field.

Q: Can the drain line be located above the softener?
A: As long as the water pressure at the softener is not less than 40 PSI and the run of the drain line does not exceed 15", your discharge line may be elevated up to 6" above the system. For each additional 10 PSI of water supply the line can be elevated an additional 2".

Q: Is softened water recommended for use on my plants or lawn?
A: If you are using sodium chloride to regenerate you resin, overtime, softened water could be harmful to your plants and other vegetation. It is recommended that the outside faucets be bypassed from the softener.

Q: How much salt will I have to add to the Pelican™ Advantage Series Water Softener?
A: A typical home with a family of 4 with 2.5 bathrooms and a hardness of 10 will require a 32,000 grains softener that will regenerate every 11 days. The softener uses about 9 lbs of salt per regeneration, so if your brine tank is full (400lbs) from the start, you will not add salt for about 10 months.

Q: Do I need to know what size my plumbing fittings are before I order the Pelican™ Advantage Series Water Softener?
A: No, the Pelican™ Advantage Series Water Softeners comes complete with ¾" and 1" copper and cpvc plumbing fittings and also a 50" drain line for your convenience.